Mission, Vision & Values
Our Mission Statement:
We promise to give you and your family exceptional service and quality care at all times.
SWMC will be a place where:
- Patients want to come for care
- Physicians want to practice
- Team Members want to work
At Southwestern Medical Center, we strive to make a difference in the lives of our community by providing quality, compassionate care in a work environment that fosters employee commitment and pride. In pursuit of our mission, we believe the following value statements are essential and timeless.
- Commitment to excellence.
- Caring and compassionate spirit.
- Customer service second to none.
- Integrity and honesty with everything we do.
- Mutual respect and teamwork.
CORPORATE STANDARDS OF EXCELLENCE FOR STAFF
SERVICE – We are committed to exceeding the expectations of our patients, patient families and our co-workers in a helpful and courteous manner.
QUALITY - We strive to do things right the first time and continually look for ways to improve.
INTEGRITY – We perform our jobs in an ethical manner, with honesty, sincerity, and respect for others. We value diversity, recognizing and honoring the differences among others.
RESPONSIBILITY – We do what we say we are going to do and take ownership of our work and our behavior.
TIMELINESS – We promptly respond to patients because they are our highest priority; we meet or exceed all deadlines and help our co-workers do the same.
PROFESSIONALISM – We consistently demonstrate behavior that is work emulating and reflects well on the organization.
TEAMWORK – We work and communicate effectively with others to get the job done and to bring out the best in each other and the organization.
RESOURCEFULNESS – We search for the best ways to respond to our patients needs because we know we do not stand alone in the marketplace.
FISCAL RESPONSIBILITY - We use our resources wisely and efficiently to achieve our goals.
DEVELOPMENT – We are dedicated to enhancing our professional and personal knowledge and skills, and to assisting our co-workers in their development efforts.